High Quality Service—Consistently Delivered
“Kriska is committed to achieve customer satisfaction by consistently meeting or exceeding their needs and expectations.
Kriska’s goal is to attain sustained profitable growth by providing a high level of service to be monitored and measured from start to finish.
By measuring and reviewing quality objectives; focusing on continuous improvement; and creating strategic initiatives, Kriska will continue to improve the effectiveness of our quality management system.
It is the responsibility of each employee to understand and execute the procedures as outlined in the quality manual.”
Having ISO 9001:2008 certification, one of the most recognized and respected quality symbols in the world, ensures that we identify and manage numerous linked activities throughout our organization and pushes us to consistently strive for improved quality levels. It also provides us with stringent guidelines dedicated to enhancing customer approval through effective application of our quality system.
To ensure accountability, we assign a champion to each of our quality objectives. These objectives are constantly evaluated by management to guarantee effectiveness in meeting and addressing any concerns you may have.
On October 22, 2009, Kriska received certification under the new Standard ISO 9001:2008 with the scope of our registration including transportation, warehousing and logistics. Our Prescott and Mississauga locations are ISO certified sites.